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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | Download Link |  |
| The download link for your purchase will not appear in your customer area. Agriya will assist with the installation of this product, if necessary you can ask the sales rep for the direct link, however we will need the invoice number for confirmation befor |
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| Remove Agriya's Copyright Notice |  |
| Each product comes with Agriya's copyright notice in the footer of the software. This is our legal notice that indicates that the software is copyrighted and owned by Agriya and that the website has a license to use our software. Removal of the copyright |
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| Errors, Notices and Warnings | |
| If you install your script and you are getting a lot of error messages show up on your site then it's likely that you have debugging mode turned on. If this is the case then these error, warning and notice messages are not important, they are references f |
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| Change Admin Password | |
| For security reasons there is currently no way to change the admin password directly on the website. If you wish to change the password you need to access the database via phpmyadmin and locate the users table. From there you can find the admin username a |
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| GroupDeal API | |
| Agriya is hard at work creating an API for the GroupDeal software. It will enable other sites to build functionality and apps around your group deal website. The API is still undergoing testing and tweaking but should be available in the near future. |
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| GroupDeal Email Problems | |
| The GroupDeal software is setup to send a lot of automated emails from signup confirmations to informing customers of the latest deal in their area. If you have a problem with the script not sending any emails then we need to have more information on what |
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| Adding Static Pages | |
| GroupDeal has the ability to add as many static pages as you wish, however there is no functionality to automatically add links to these new pages as each customer has their own requirements on how these pages will be linked to. If you add a static page y |
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| Deal Image Upload Problem | |
| If you find that you are unable to upload an image for a deal then there is almost certainly a problem with the server or the file permissions. You can try creating a deal on Agriya's GroupDeal demo and upload the same image:
http://groupdeal.dev.agriy |
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| Changing Member Email and Password | |
| There is currently no option to edit the member email, username or password via the admin area. The user can update their email and password from their own profile page. If it's necessary to update these details then you can do so only via the database wh |
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| Searching For Deals In Admin Area | |
| If you are searching for deal names and titles in the Admin area and it says that "No Deals Available" it could be that you are searching in the wrong tab. By default when you open up the Deals page in the Admin area it only shows the open deals.
If yo |
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| User Privacy Settings Translation Problems | |
| There is currently an issue with translating the user Privacy Settings page when the user is logged in. If you require the options to be translated please provide us with the correctly translated phrases and we'll update your site for you since it require |
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| Why does GroupDeal not work with PHP 5.3? | |
| The GroupDeal software uses the CakePHP framework which still doesn't fully support PHP 5.3. While some functions are available, there are still too many older, deprecated features which could cause some problems. We are waiting for CakePHP to fully suppo |
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| How can a business mark a coupon as used? | |
| When a customer brings in the coupon code to the store the company can login to their business account, click the "My Deal" button in the main menu. In the table, there is a menu heading called Quantity Sold. A window will popup listing all the cou |
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| Editing The Currency Code Location | |
| Some currencies require the currency code to be placed before or after the amount. For example, if we are talking about dollars, then the convention is to write $10. If your currency requires the symbol or abbreviation to be placed after the amount then f |
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| Editing the site header | |
| To edit the site header, you need to locate the following file:
/app/views/layouts/default.ctp
Before making any changes please ensure you have a backup of the file. You will need to be comfortable editing HTML and PHP in order to make any changes. |
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| How does the user wallet work? | |
| The wallet in GroupDeal is a place where members can store cash to instantly buy a deal without having to make a payment by credit card or PayPal each time. There are two ways the user can fund their wallet:
1. They can transfer funds from PayPal to th |
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| Change Precision On Percentage Amount | |
| By default the script has set the precision of the discount amount to two decimal places - eg. 90.50%. If you like to round up or down to the nearest whole number, follow the steps below:
1. Locate the following file and make a backup by copying and pa |
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| Mobile site not working and giving an error | |
| The GroupDeal software has a mobile version of the site built in to the script which your customers can access from their mobile phones. By default the script has been setup so that the mobile version of the site is located in a sub-folder called 'm', so |
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| What functionality does the mobile website have? | |
| The mobile version of your site can be accessed by entering an m. infront of your domain, like in this URL:
http://m.example.com
(Just replace example.com with your domain)
The user can access the mobile version and purchase deals via thei |
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| Can the purchased vouchers be sent to a mobile phone? | |
| There is no option to send the voucher to a mobile phone via an SMS or MMS. However the user can login to their account via the mobile version of your site by accessing:
http://m.example.com
(replace example.com with your site name)
Once on the m |
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| Embedding YouTube Videoes and Adding Video Clips | |
| At the moment there is not a simple way to add videos or embed videos from Youtube in to the GroupDeal pages. If you have a good command over PHP, CSS and HTML you may be able to insert a video by editing the following file:
/app/views/layout/default.c |
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| Adding links and text to the home page | |
| If you want to add links to the main menu or elsewhere on the site, or add new text, you can edit the following file:
/app/views/layouts/default.ctp
However, you should have a good command of PHP, HTML and CSS before making any changes and make back |
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| Moderate, filter or edit Tweets Around Town Twitter Feed |  |
| The Tweets Around Town feed on the front page of the site is a simple feed from Twitter which looks for the city name of the city the user has selected. For example if they selected Houston, the Tweets Around Town feed will display all the tweets mentioni |
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| Can the Tweets Around Town feature be disabled? | |
| You can disable the Tweets Around Town feature that appears on the front page of your site by logging in to your admin area and going to the following page:
Admin >> Settings >> Twitter >> Enable Twitter Feeds
This will turn off the feature and no t |
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| Disable the recent deals page | |
| If you want to disable the Recent Deals page you will need to have a good command of PHP, HTML and CSS. Follow the instructions below to disable this page:
1. Locate the following file and copy and paste it so that you have a backup:
/app/views/layo |
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| How do I disable the Japanese Dual Language Email? | |
| GroupDeal supports a number of different languages. Since Japanese is different to the languages that use Latin characters and a left to right flow we had to provide an option for creating an email in the Japanese language.
You don't need to worry abou |
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| Change the currency precision | |
| By default the GroupDeal software assumes that the currency is fixed to two decimal places (ie. $49.95 or ?19.99). However if you want to remove or change the precision of the currency value then you need to be comfortable editing some lines of PHP.
1 |
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| What is the whois lookup URL for? | |
| This is a security feature if you are processing credit cards. It enables you to use the IP address of the user and find out where they are from - often down to the city or neighbourhood. |
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| What is the barcode and where does it appear? | |
| GroupDeal comes with the built in ability to generate and display QR codes which are small square barcodes. You can read more about the QR code on this Wikipedia article:
http://en.wikipedia.org/wiki/QR_Code
When a user buys a deal and the deal is c |
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| What are the time and date time formats in the admin settings page | |
| The GroupDeal software enables you to completely customize the format of the time and date text that appears on your site and give you maximum flexibility on how it is shown. There are a number of symbols used which refer to a specific time or date format |
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| How do I change the logo? | |
| GroupDeal uses multiple sizes for the logo because it is displayed in various parts of the website and emails that are sent. Please ensure that you upload the correct sizes and the correct file name to ensure that the logo is displayed correctly on your s |
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| How do I make the view all cities menu stay open? | |
| If you only have a few towns or cities that you are providing daily deals to then you might want to keep the city locations menu at the very top of the screen open so that people can browse around and see the close by cities. This requires a small edit in |
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| How are recent / past deals archived? | |
| All your past deals are archived on the Recent Deals page like in the demo below:
http://groupdeal.dev.agriya.com/madras/deals/recent
By default the page displays 20 records per page and will automatically offer page numbers at the bottom of the pag |
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| Where are the images for the script stored? | |
| All the images for the GroupDeal script are stored in the following file location:
app/webroot/img |
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| Where are the CSS files for the script located? | |
| The main CSS files for the script are located here:
app/webroot/css/blue-theme.css
However there may be some inline CSS included in the code and javascript files. You can use a Firefox plugin called Firebug to help identify where the CSS code is loc |
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| Images not appearing on deal pages | |
| If you are able to upload the deal images via your admin area but are not able to view the images on the deals page then it may be because the PHP extension module Imagick is not installed. You may not be able to install this module yourself and yo |
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| Why does the wallet show a negative balance? | |
| This is actually a bug in the script. The balance isn't actually a negative figure, but it looks like it is because there is a hyphen symbol which shouldn't be there. The hyphen symbol is included in the PHP code and it is getting echoed on the site and c |
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| What framework does GroupDeal use? | |
| GroupDeal uses the CakePHP 1.2 framework. It is a proven, reliable and stable platform and is extremely well documented. CakePHP uses an MVC structure to separate design, language, functions and code. You can find the CakePHP 1.2 developers documentation |
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| CSS changes, image changes, file changes etc. not updating on the site | |
| The GroupDeal software uses a caching engine to help speed up the site by loading static pages rather than trying to query the database everytime a visitor comes to the site.
If you have made changes to the files such as the CSS, template files or uplo |
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| Remove the Skip button on the front page | |
| If you want to let your visitors skip the registration process then there is a link on the registration form that allows the user to skip to the deals. However if you want to remove it, please follow these steps:
1. Locate the following file and make a |
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| What colours and font is used in the GroupDeal logo? | |
| The GroupDeal logo uses two different colours. The hex values are as follows:
#00b5c8
#a0ca4e
The font used is:
Arial, Rockwell, Georgia
(You can choose from either font) |
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| Side Deals | |
| Side deals are located on the right hand side of the website. In order for a side deal to be displayed there must be at least one main deal on the front page.
If the main deal expires then the side deal will automatically be moved to the main deal. |
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| How much load can the GroupDeal software handle? | |
| Agriya does not have any data on how many visitors or clicks GroupDeal can handle at any one time. We have not performed any load testing scenarios. GroupDeal uses the CakePHP framework so this would be a reference point if you wanted to judge how many vi |
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| Does GroupDeal Support Multiple Servers? | |
| By default GroupDeal can't be used on multiple servers because all the settings assume that the files and database are on the same server. However Agriya has worked on many projects which involve Content Delivery Networks and multiple server setups. The G |
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| Replace dot with comma in Currency value. | |
| Not all currencies follow the US dollar format of using a full stop to separate dollars from cents (ie. $9.99). If your currency convention requires a comma , instead then you can update it using the method below.
To replace dot with comma in currency |
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| Can a word with an accent or slug name be supported in the URL? | |
| For word with an accent it will work only if you change the Slug name. (Slug name is just the developer word for category name, so if you added the city of 'Atlanta', the slug name becomes 'atlanta'). This is because a slug name with accented characters i |
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| Supported Web Browsers | |
| Unless otherwise stated all Agriya's software will support the following browsers:
- Firefox 3.5+
- IE8+
- Chrome 8+
- Safari 5+
- Opera 10+
nb. the + symbol means that the software will support the specified version and above, so although |
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| Steps to activate the mobile version | |
| Follow these steps to activate the mobile version.
1. Log into cPanel and click on the "Subdomains" icon.
2. In the "Subdomain" field, please select the name of the subdomain which you wish to use, for example, you might choose "m". If you choose m |
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